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Keller Fay Blog

An Olympic Victory for “Shutter Island”

The New York Times Most of the big winners from the Vancouver Olympics are easy to point out:  Lindsey Vonn, Bode Miller, Shani Davis, Evan Lysacek, Leonardo DiCaprio. O.K., maybe Leo is not quite as obvious, but in terms of who benefited the most from NBC’s coverage of the Games, the actor’s name definitely belongs in there, because he set a personal record. His film, “Shutter Island” posted the best opening-week box office gross of his career, with a $41 million take.  (Yes, that . More >

Tags: Keller Fay Group, Olympics, sports, WOM, word of mouth
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Vancouver Olympics Coverage is Stimulating Millions of Conversations about Advertisers’ Brands

What a month it’s been for televised sports spectaculars.  First, the Super Bowl broke the record for the largest television audience ever.  And now, the Winter Olympics are proving to be a ratings bonanza as well, helping to knock American  Idol off its ratings perch for the first time since 2004. Beyond the game itself, the Super Bowl brings with it an annual flurry of water cooler discussion and professional reviews of the advertising winners and losers.  Which ads were funny, which were . More >

Tags: Ed Keller, Keller Fay Group, Olympics, research, Social media, sports, TalkTrack®, WOM, word of mouth
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Like Ratings, Olympics Brands See Golden Numbers with Viewers, Consumers

NY Sports Journalism Not only are people watching the Winter Olympics on NBC and its affiliate networks, they also are talking about the brands they are seeing on TV via commercials, signage and athlete sponsorship deals.  And even better for brands, two-thirds of consumers are talking about brands in a positive way. After the first five days of the Games in Vancouver, an average of 3 million more people are talking about each advertiser, compared to a benchmark set during the six weeks prior . More >

Tags: advertising, Brands, Keller Fay Group, Olympics, online, sports, Television, WOM, word of mouth
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Keller Fay Partners with IPA Touchpoints in UK

Institute for Practitioners in Advertising January and February are proving to be very hard going, however, yesterday, on a rare day of sunshine, the IPA hosted a presentation on Word of Mouth which detailed how positive this is for the whole communications business. The presentation was given by Ed Keller of Keller Fay, an expert on Word of Mouth from the US, who shared some of his work and findings with a packed house.  There was good news for everyone, agencies, advertisers and media owners.  . More >

Tags: advertising, Brands, Conversation Catalysts, Ed Keller, Influencers, Keller Fay Group, offline, online, research, Social media, WOM, word of mouth
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The Listening Playbook: Q&A with the ARF’s Steve Rappaport

“Listening is hip,” declares The ARF Listening Playbook.  It “changes the game for brands and people.”  Recently I conducted a Q&A session with the book’s author, Steve Rappaport, ARF Knowledge Solutions Director, who was also the lead author of the 2007 book, The Online Advertising Playbook.  (Disclosure: I am on the ARF Board.) Q:  Why this book, why now? A: Interest in listening has crossed an inflection point, from curiosity to recognition that listening can make significant . More >

Tags: advertising, ARF, Brands, Ed Keller, Keller Fay Group, Marketing, online, Social media, WOM, word of mouth
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Best Practices in Word of Mouth and Social Media: WOMMA

Promo Magazine At the Word of Mouth Marketing Association (WOMMA), where I serve on the board, we are keenly aware that a new premium is being put on research that can help marketers to prove the impact and business outcomes associated with investment in social media and word-of-mouth marketing. To help our members and other marketers, WOMMA recently compiled and published a Measurement and Metrics Best Practices Guidebook.  It is an educational resource for marketers who wish to understand . More >

Tags: advertising, Ed Keller, Influencers, Keller Fay Group, Marketing, offline, online, research, Social media, WOM, WOMMA, word of mouth
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Keller Fay Study Finds Vancouver Olympics Coverage is Stimulating Millions of Conversations about Advertisers’ Brands

- On Average, 3 Million More People Talking about Each Advertiser after First Five Days of Olympics Coverage - New Brunswick, NJ, February 23, 2010 – The Keller Fay Group today released initial results from a survey of American consumers to assess the impact of Olympics advertising on consumer word of mouth about brands.  Five days into the Olympics, the study projected an average of 3 million more people talking about each advertiser compared to a benchmark set during the six weeks prior . More >

Tags: advertising, Keller Fay Group, Olympics, TalkTrack®, Television, WOM, word of mouth
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Super Bowl Sunday – What Drives Word of Mouth Success for Advertisers?

Super Bowl Sunday is upon us.  The NFL got the match-up it wanted, with the top team in each conference facing off.  CBS has announced that advertising inventory is now fully sold out at rates reported to be as high as $3 million per 30-second ad.  All that is left is to sit back and enjoy the game, unless you are an advertiser, in which case you also need to evaluate the impact of your investment. For the 4th consecutive year, we at the Keller Fay Group will be evaluating the word of mouth . More >

Tags: advertising, Brands, Keller Fay Group, Marketing, Social media, sports, Super Bowl, TalkTrack®, WOM, word of mouth
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