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Learn how Keller Fay can help you harness the power of Word of Mouth for your business, brands and clients.


  • What we’re reading, writing, and talking about.

Ed Keller’s Interview on The Briefing

July 26, 2012

Posted on monocle24.com July 17, 2012 In a recent interview with Ted Kravitz, on Monocle24′s The Briefing, which focuses on global affairs, business, culture and design, Ed Keller cautioned businesses  More >



How Online Marketing Can Fuel Offline Conversations

July 26, 2012

posted on Mashable.com July 18, 2012 By Brad Fay The fact is no medium drives offline conversation better than online marketing. In fact, our research shows that in 15% of conversations about products  More >



The Secret of Becoming a Must-Have Brand

July 19, 2012

Ed Keller discusses the importance of Word of Mouth Marketing in becoming a Must-Have Brand. More >



Media Planning for Word of Mouth

July 18, 2012

By Ed Keller July 13, 2012 One of the key themes of this blog and my recent book is that the opportunities for business to engage in social marketing extend far beyond online social media such as Facebook  More >



Advertising vs. Word of Mouth in the Presidential Election

June 29, 2012

By Ed Keller June 28, 2012 Everyone is talking about the massive amount of money that will be spent on advertising during this presidential election.   But a recent article in the New York Times illustrates  More >



(AUDIO) Is Social Media A Waste of Time?

June 21, 2012

Download this show Ed Keller is the co-author of a new book called “The Face-to-Face Book.” Keller says real relationships rule in a digital marketplace. While everyone is busy trying to  More >



The Social Impact of Out-of-Home Viewing of Sports Events

June 6, 2012

By Ed Keller June is a very active time for sports television:  the NBA Playoffs are in full throttle along with the Stanley Cup, MLB races are taking shape, the US Open Golf tournament is soon upon us  More >



Facebook, Face-to-Face, and Other Social Channels

May 29, 2012

By Ed Keller The run up to Facebook’s IPO was abuzz with optimism about just how large and successful it would be.  The first few days following the IPO have been awash with stories of doom and gloom,  More >



The Cluetrain Manifesto Revisited: Past is Prologue, Part 3

May 15, 2012

By Ed Keller On May 22, Brad Fay’s and my new book, THE FACE-TO-FACE BOOK:  Why Real Relationships Rule in a Digital Marketplace, will be published.   You can download a free excerpt from the book  More >



Social Marketing: Past is Prologue, Part 2

May 10, 2012

By Ed Keller On May 22, Brad Fay’s and my new book, THE FACE-TO-FACE BOOK:  Why Real Relationships Rule in a Digital Marketplace, will be published.   You can download a free excerpt from the book  More >

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