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Learn how Keller Fay can help you harness the power of Word of Mouth for your business, brands and clients.


  • What we’re reading, writing, and talking about.

MMC Introduces the Influencer-Hers

by Ed Keller, May 16, 2011

One of our specialties at Keller Fay is influencer marketing. In fact, Brad Fay was a panelist just last week on two separate events in Chicago where he talked about influencers: The School of WOM conference  More >



What Britain Talks About, and Where They Talk About It

by Steve Thomson, Managing Director, Keller Fay UK, May 2, 2011

Yes, the weather, football, and – in recent days at least – the Royal Family.  But, through Keller Fay Research, we know that most Brits like to talk about the products and services they use,  More >



How Social are Social Media, Really?

by Ed Keller, April 20, 2011

There have been some interesting studies recently about social media which raise some interesting questions for advertisers. In late March came a study from Yahoo, which reported that 50% of all tweets  More >



The Lakers are a Word of Mouth Juggernaut

by Ed Keller, April 19, 2011

With the NBA playoffs just getting started, it’s an opportune time to see how word of mouth for the league is faring this year versus last, and which NBA teams are the most dominant when it comes  More >



Importance of Technology Conversation Catalysts™

by John Moore, TalkTrack® Conversationalist, April 7, 2011

We’ve already established how the most talked about technology brands use continuous innovation and heavy up-advertising to spark conversations with customers and between customers.  We’ve  More >



SXSW and Technology Conversation Catalysts

by John Moore, TalkTrack® Conversationalist, March 28, 2011

Big brands and small brands are beginning to understand the importance of marketing to influencers.  Within any social circle, there exists someone, an influencer, who has an effect on what people buy  More >



Supercharging the Path to Purchase

March 23, 2011

Using Word of Mouth to Drive More Consumers to Buy Ed Keller and Tony Cardinale of NBC Universal presented at the ARF’s 2011 annual Re:Think conference in New York city on March 23. Click here to  More >



How Social are Social Media Audiences Really?

March 22, 2011

Brad Fay and Lauren Hadley of Starcom MediaVest presented at the recent ARF 2011 Re:Think conference in New York city on March 22, 2011. Click here to view the presentation.



Word of Mouth for Technology Brands

by John Moore, TalkTrack® Conversationalist, March 22, 2011

Technology products ranging from electronics to computers to software contribute significantly to the US economy.  Sales of HDTVs, iPods, Tablets, Laptops, and Games not only contribute to the economy,  More >



Life is Contagious: Underpinnings of Social Influence

by Brad Fay, March 22, 2011

There’s a revolution happening in marketing today, the underpinnings of Social Influence – and, this time, it doesn’t have very much to do with the Internet. The really big revolution  More >

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