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Political Chatter: In the Lead up to the Presidential Conventions, Who Has the Word of Mouth Advantage?

August 24, 2012

Tags: 2012 Presidential Race, Conversation Nation, Conversation Polarity, Ed Keller, Keller Fay Group, Mitt Romney, National Journal, President Obama, WOM

By Ed Keller

With the Republican and Democratic conventions upon us, it’s an opportune time to take a pause and ask what the extent and nature of political word of mouth has been during the summer months.

We at Keller Fay are tracking political word of mouth in partnership with the National Journal, which publishes a weekly feature called Conversation Nation. Our research provides an ongoing, daily snapshot of the volume and polarity of the American people’s word of mouth conversations about either President Obama or Governor Romney. Our study measures both offline word of mouth – which accounts for nearly 90% of all political WOM – as well as that which takes place online (~10%).

Here are some of the key findings from the period from May 28th through August 19th, 2012.

Two in five Americans have been talking about one or both of the presidential candidates on a typical day throughout the summer. Republicans have been talking more than Democrats, men more than women, the 60+ cohort more than any other age group, and African Americans more than other racial or ethnic groups.

[Source: Keller Fay Group’s TalkTrack®, Late May – Mid-August 2012]

Obama has a steady talk advantage throughout most of the summer, with 35% of the public talking about the President each day compared to 26% for Romney. However, that gap began to narrow in August.


[Source: Keller Fay Group’s TalkTrack®, Late May – Mid-August 2012]

The campaign has been called polarizing and negative. The conversational data reflects that tone. For Obama, 37% of conversations are positive whereas 40% are negative. For Romney, the split is 32% positive/39% negative.

[Source: Keller Fay Group’s TalkTrack®, Late May – Mid-August 2012]

These have been some of the conversational dynamics of the campaign thus far. Let’s consider it the first act. The conventions over the next two weeks provide a chance for each candidate to reset the conversational tone as they get ready for Act Two. Stay tuned.

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