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TalkTrack Supports Your Decision Making

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Learn how Keller Fay can help you harness the power of Word of Mouth for your business, brands and clients.


  • TalkTrack® is the only system that measures the totality of word of mouth – both online and offline – enabling clients to measure all talk in whatever form or context it occurs.

TalkTrack® supports your marketing decision making:

    Situation Assessment

  • Is your brand a WOM leader?
  • What is your TalkShareTM relative to the competition?
    Targeting

  • Who’s talking about your brand/category? And who should be?
  • Which influencers should you be targeting?
    Channel Selection

  • What media/marketing contacts are driving your talk?
  • Which can be leveraged to drive more talk?
    Message Development

  • What exactly are consumers saying about your brand and competition?
  • Is current messaging leading to strong recommending?
    Marketing Effectiveness

  • Is your marketing moving the WOM needle?
  • Which elements of your marketing are having the most impact?
  • What’s the impact of a crisis or event on WOM?



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