System tracks viewer conversations about TV shows both on and off line Keller Fay Group is launching TotalSocial for TV, a tracking system that measures online and offline conversations about primetime TV shows that is being used by CBS as the 2016-17 season starts. Keller Fay, part of Engagement Labs, says the system provides information for comparing and combining online and offline comments and measures sentiment for conversations about TV shows. TotalSocial also offers diagnostic analysis about the shows it tracks. Read More

Word-of-mouth researcher Keller Fay Group is debuting a new social media tracking system — TotalSocial for TV — that will include offline conversations about TV shows. Many social media researchers already measure online social media content about TV programs. CBS will be the first client using the new system, which begins this fall. Keller Fay Group says only by measuring both offline and online word of mouth can networks and advertisers understand what is driving viewer tune in and engagement. Read More

Marketers are realizing that getting the most out of influencer marketing takes more than just a paid social post. It’s time to rethink who your best influencers are and how much they’re worth. In this free webinar, Ed Keller, CEO of Keller Fay Group and president of Engagement Labs, and Inga Johnson, Senior Vice President of Brand and Marketing, Experticity, will present new research that quantifies the value of a real life influencer and how they impact what consumers buy — proving that trust and passion trump popularity and reach. Join us for this exclusive, in-depth discussion. Register today. When: Tuesday, May 17, 2016 2:00 PM EST Topics: – Trends driving the change in influencer marketing – New research that shows the value of every day influencers – Common mistakes to watch out for when building

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Bust out the confetti and pop some champagne bottles because we’ve got some exciting news to share… News UK, publisher of The Times and The Sun, won big at the Media Research Awards 2016, hosted by Mediatel, with their innovative Project Footprint – a research project in conjunction with Keller Fay Group, an Engagement Labs Company! Awarded for ‘driving innovation in an industry where measurement and insight are at the very heart of business planning and success’, News UK went home with the following awards: Grand Prix Best Custom Media Research Media Owner/Trade Body of the Year What is Project Footprint? Shedding new light on the true real-world and online impact of digital advertising, Project Footprint is a new groundbreaking, research program by News UK. The month-long study, conducted by

Teenagers’ Conversations About Cars Declined 27 Percent Over the Last Six Years, According to Research by Keller Fay Group TORONTO, ON–(Marketwired – January 25, 2016) – Keller Fay Group, an Engagement Labs (TSX VENTURE: EL) company, in partnership with Morpace, Inc. a full-service marketing research and consulting firm, today released word of mouth (WOM) research that found teenagers, between the ages 13-17, are talking far less often about car brands than teenagers six years ago. The results of the study potentially signal a major change for the automobile industry and the broader automotive culture. 2016 ranks the first year when those born at the beginning of the 21st century will have the opportunity to get their driver’s license. According to Keller Fay’s WOM research, there was a 27 percent decline within

TORONTO, ON – November 16, 2015 – Technology and data company, Engagement Labs (TSXV:EL), creator of the eValue™ score, has been named one of the Most Innovative Public Companies by the CIX and Stockhouse for its market-leading technology that is changing the way companies and marketers measure social media effectiveness. Chosen by a selection committee made up of technology experts and investors from across the country, Engagement Labs will be presenting at CIX Public Investor Day on Wednesday, November 18, 2015. The Company will showcase its innovative data technology that delivers analytics and insights to top brands, agencies and publishers that enables them to more effectively allocate their social media spend and resources and leverage this growing marketing channel. “We are honored to be selected by the CIX and Stockhouse

TORONTO, ON–(Marketwired – Nov 10, 2015) –  Keller Fay Group, an Engagement Labs (TSX VENTURE: EL) company and creator of Talk Track®, today announces the addition of Maggie Fosdick as Vice President. Fosdick will manage key media and agency accounts, and help the Company further develop their “Total Social” measurement data and analytics tool, which will provide brands with a 360 degree view of how audiences are talking about their brand, both online and offline. Working out of the Keller Fay office in New Brunswick, New Jersey, Fosdick will use her years of experience and knowledge in the industry to expand the reach of the Keller Fay brand. “Maggie’s experience working with influential brands in the research and analytics industry will be leveraged to stay at the leading edge of

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The power of word of mouth (WOM) is unmatched in terms of consumer influence in the marketplace. It is proven to be a significant sales driver and amplifier of the effect of paid media. Brands that master the art and science of word of mouth have a significant strategic advantage. There’s one group taking the lead in all WOM conversations, engaging in far more brand talk than average — Hispanics. Join us for Univision’s next Hispanic 411 webinar on August 12 at 2 pm, where Roberto Ruiz, EVP of Strategy and Insights at Univision, and Ed Keller, CEO of the Keller Fay Group and President of Engagement Labs, will share insights and offer practical “how-to’s” for increased WOM engagement. Register Now for this Webinar! Date/Time: August 12, 2 pm-3 pm

The Combination of Engagement Labs and Keller Fay Gives Birth to “Total Social” Measurement — Developing a Singular Measurement of Online and Offline Social Conversations TORONTO, ON–(Marketwired – Jul 24, 2015) – Engagement Labs is pleased to announce that today it has completed the acquisition of 100% of the stock of Keller Fay Group, the global leader in measuring consumer brand conversations, with offices in New York and the United Kingdom. A key objective of the acquisition is to combine Keller Fay’s industry-leading offline word of mouth measurement with Engagement Lab’s industry-leading social media analytics and technology platforms. “We will offer an integrated point of view and one-stop-shop for clients seeking to understand how a brand’s customers and prospects are engaging with the brand and with each other. This unique

Keller Fay Group Collaborates with Nielsen to Create New Digital Advertising Segments NEW YORK, June 2, 2015 /PRNewswire/ — Word of mouth experts the Keller Fay Group today announced the creation of Word of Mouth Influencer Segments in collaboration with Nielsen. The Word of Mouth Influencer Segments are now available through Nielsen Audience Segments and will enable advertisers to reach audiences most likely to amplify their marketing efforts. The solution leverages consumer online activity, as measured by Nielsen, with consumer conversations about products, services and brands from Keller Fay’s TalkTrack® – the most comprehensive ongoing study of word of mouth. READ FULL RELEASE